Citizens Assistance

Contact Us

Contact Us
Jeff Shover
Manager
Email
Phone: (540) 658-4516

Citizens Assistance & Volunteer Services
Physical Address
1300 Courthouse Road
1st Floor
Stafford, VA 22554

Office Hours:
Monday - Friday
8:00 am - 4:30pm

Directory
Volunteer Services
Volunteer ServicesCitizen’s Assistance is responsible for a CAST of volunteers (Citizens Assisting Stafford Together) who serve in many areas of our local government. They cover areas such as customer service phone calls, walking and caring for the animals in the shelter, throwing parties for preschoolers in Parks and Recreation, directing traffic and entering information for the Sheriff’s office, creating safety plans for Fire and Rescue, inspecting buildings in Public Works, helping someone apply for a job in Human Resources, and directing people to the right courtroom in the courthouse. Without these volunteers, the county would not be able to provide the extent of services that it does. Volunteers are required to be 18 years of age or older.  You may contact us for youth volunteer opportunities within the community.
 
Interested in serving the county? View volunteer opportunities. Print the CAST Color Brochure, which includes a tear-off interest card.

Active Volunteer Login


Active Volunteers
- Use this link to edit your volunteer schedule, sign up for new shifts or drop shifts you are unable to fill. Volunteering has never been so easy! 

Assistance and Customer Service
311 graphicThe Citizen Assistance office also provides help for citizens seeking information on County or consumer issues. We provide an in-house resource for departments with customer service needs. 
 
Visit Stafford's 311 Page for FAQ's about 311.
 
Did you know we have a Citizen's Request page you can use to email Stafford with concerns or complaints?

We also offer Live Chat to answer general questions. You can find the Live Chat button on the left hand side of the page.