Utilities

Utilities

Office hours are from 8 a.m. to 4:30 p.m. Monday through Friday.

Phone Number:
If you have any questions about your utility account or statement, please call us at (540) 658-8616 .

If your questions can be quickly and conveniently handled to your satisfaction over the phone.

Mailing Address:
Please include the bottom portion of your bill when you mail payments to:

County of Stafford
Utilities Department
P.O. Box 17226
Baltimore, MD 21297-1226

Mission Statement
Our mission is to provide water and wastewater services which satisfy the present and future needs and expectations of our customers. Our performance is directed at meeting or exceeding all regulatory requirements. We are committed to excellence in all that we do.

Vision Statement
To be perceived by our customers as:

Effective
Efficient
So reliable as to be "taken for granted"

To be perceived by regulatory agencies and our peers as:

One of the best
Innovators - on the leading edge

To be perceived by our employees as:

Caring
Supportive
Proactive when it comes to their concerns and needs

Sewer Line Easement Form (WORD)
Water Line Easement Form (WORD)