MISSION:

The mission of the Information Technology department is to provide hardware and software information systems, GIS and other technologies that enable County departments to accomplish their respective missions and to provide department personnel with information relative to their operations, support strategic planning, promote effective resource management, enhance customer service, and promote internal and external communications.

CORE SERVICES:

• Network Services:  Manages, secures and maintains the County’s network that provides Internet, email, data and telephones services.  Provides support for servers, desktops, laptops, telephones, mobile devices, audio visual systems, County website and media streaming.  
• Operations:  Provides computer operations support for Computer Room and manages the help desk. Maintains computer inventory and software licenses and coordinates purchases of hardware and software for County departments.    
• Applications:  Systems analysis, programming and application procurement and implementation services are provided to County departments and Constitutional Offices.  Maintains application system security and provides database administration.  
• GIS:  Maintains the County’s GIS base maps and layers.  Responsible for GIS interfaces with other County application systems and databases.  Provides quality GIS products and insures the integrity of GIS maps and data inferences.  GIS information is provided internally and externally through Intranet and Internet websites.  

INFORMATION TECHNOLOGY GOVERANCE PROCESS:

IT Leadership Team (ITLT) meets quarterly and is made up of representatives from every department.  ITLT ensures benefits from a cost-benefit perspective, establishes project priorities and assesses alignment with strategy and goals.  

Information Technology department works with the ITLT to ensure project technology fits with the County's technology architecture, assess impact of projects on available personnel, determines if external resources or services are necessary to support projects, recommends technology solutions to meet identified needs, and implements technology solutions.